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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachelle B Eggleston

Rachelle B Eggleston

July 13, 2026

5  out of  5
rating by Rachelle B Eggleston
"Working with Nate was great! He saved us around $3000/yr on our home and auto insurance. Worth the effort to switch!"
We responded:
"Thank you for the fantastic 5-star review! We’re so glad working with Nate made a real difference for you. Helping you save about $3,000 per year on home and auto insurance is exactly what we aim for—making sure you’re getting strong coverage at a great value with clear, responsive guidance throughout the process.

We also appreciate the trust it takes to switch policies, and we’re here anytime you’d like to review your life insurance needs or talk about retirement planning strategies as your goals evolve. Thanks again for choosing us!"
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Hannah Sanders

July 8, 2026

5  out of  5
rating by Hannah Sanders
"Nate Jepperson was very helpful and made the whole process a complete breeze. I felt like I was given great rates, responses were swift and clear, and I was treated with great respect and care. Thanks!"
We responded:
"Thanks so much for the wonderful review! We’re glad Nate made the process quick, clear, and easy for you. At our agency, we focus on helping you feel confident with your home, auto, and life insurance coverage—finding options that fit your needs and budget—while also making your retirement planning feel understandable and approachable.

We truly appreciate your kind words and thank you for trusting us. If you ever need help reviewing coverage or exploring ways to strengthen your plan, we’re always here."
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Jackson Clement

July 1, 2026

5  out of  5
rating by Jackson Clement
"John and his team are super knowledgeable, communicate effectively, and are great people outside of insurance. I highly recommend them for home, auto, and life insurance."
We responded:
"Thank you so much for the fantastic 5-star review! We truly appreciate your kind words.

We’re glad to hear our team has been knowledgeable, communicative, and that you’ve had a great experience across home, auto, and life insurance. Thank you for recommending us—we’re grateful to be your insurance team!"
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Kaden Mcknight

May 15, 2026

5  out of  5
rating by Kaden Mcknight
"John is an awesome agent! Is assisting Gwen was really helpful too. Both were extremely responsive and helpful. I set up two different policies for different things with them and they were able to get me great discounts and communicate really clearly the different options. Even got a handwritten note in the mail from them so you definitely get that. Great customer experience with them."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that we were helpful, responsive, and that you felt supported throughout the process.

We’re especially glad you were able to set up your policies with great discounts and clear communication on your options—and that handwritten note made it to you! We truly appreciate your business and the kind words."
Profile photo of Christine Diamond

Christine Diamond

May 13, 2026

5  out of  5
rating by Christine Diamond
"Very knowledgeable in not only insurance but my overall financial picture. Thank you for the counsel."
We responded:
"Thank you so much for the 5-star review! We’re glad you found our team very knowledgeable—not just about Home, Auto, and Life Insurance, but also about your overall financial picture. We’re happy to help with retirement planning too, so you can feel confident about where you’re headed. Thanks again for your trust, and we truly appreciate the kind words."
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Cay Lynn Robinson

April 30, 2026

5  out of  5
rating by Cay Lynn Robinson
"Was able to get the same coverage as our previous ins but a lot less."
We responded:
"Thank you so much for the 5-star review! We’re glad we were able to help you keep the same level of coverage you had before—just at a more affordable price. Our team works hard to compare options across home, auto, and life insurance and to ensure your plan makes sense for both protection and your overall financial goals.

We truly appreciate your trust, and we’re here anytime you need help reviewing or adjusting your coverage or investments."
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Robert Clarno

April 6, 2026

5  out of  5
rating by Robert Clarno
"Very happy with John. Help us with all our questions. Looking forward to seeing him soon."
We responded:
"Thank you for the wonderful review! We're glad we could assist you with all your questions and provide support across your home, auto, life insurance, and investment needs. We look forward to seeing you again soon and continuing to help you protect and grow what matters most!"
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Richard Hogue

March 26, 2026

5  out of  5
rating by Richard Hogue
"John was very helpful and explained everything in detail. We even veered off into unscheduled territory, and he was happy to help with that as well"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to provide detailed explanations and assist you beyond your expectations. Whether it's home, auto, life insurance, or retirement planning, we're always here to help you navigate every aspect with confidence. We appreciate your trust and look forward to supporting you with all your insurance and financial planning needs!"
Profile photo of Chris Chan

Chris Chan

March 18, 2026

5  out of  5
rating by Chris Chan
"Nate is quick response, patience and very friendly even I had a million questions for him before switching over."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nate's quick responses, patience, and friendly approach made your experience smooth and comfortable. Whether it's auto, home, or life insurance, or even retirement planning, we're here to answer all your questions and help you make the best decisions. We appreciate your trust in us and look forward to supporting you every step of the way!"
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Angela Bahr

March 6, 2026

5  out of  5
rating by Angela Bahr
"Nate worked with me and was amazing and got a great personality got me a good quote for my car insurance I wish I would have done it sooner thank you"
We responded:
"Thank you for your kind words! We're so glad Nate could help you find a great quote for your car insurance—and that his personality made the experience even better. Whether it's auto, home, life insurance, or retirement planning, we're here to make sure you get the best coverage and service. We appreciate your trust and look forward to assisting you with all your insurance and planning needs!"
Profile photo of John Livingstone

John Livingstone

March 5, 2026

5  out of  5
rating by John Livingstone
"Great franchise, great people!!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear you had a great experience with our team. Whether it's home, auto, life insurance, or retirement planning, we're here to provide you with the best service and support every step of the way. We look forward to continuing to serve you and your family's needs!"
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Jay Adams

February 25, 2026

5  out of  5
rating by Jay Adams
"John was very available and informative regarding my insurance options and needs"
We responded:
"Thanks so much for the great review! I’m really glad I was available and helpful in explaining your options. We want to make sure you feel confident about your auto, home, and life insurance coverage, and also with your investment planning. If you ever have questions or need anything else, just let us know!"
Profile photo of Steve Trottier

Steve Trottier

February 16, 2026

5  out of  5
rating by Steve Trottier
"When my previous State Farm agent sadly passed away, John Marshall became my new agent. It’s been nice getting to know him and the rest of the staff and they’ve been very helpful to me and my family."
We responded:
"Thank you so much for your kind words and for trusting me and our team during this time of transition. I’m honored to support you and your family with your auto, home, and life insurance needs, as well as provide financial advisement to help you plan for the future. If you ever have any questions or need assistance, please don’t hesitate to reach out—I’m here to help!"
Profile photo of Angii Hansen

Angii Hansen

February 10, 2026

5  out of  5
rating by Angii Hansen
"Amazing customer service and attention to detail! I will refer him to all my friends and family. He was able to save me SO much and I'd very thorough to ensure I have fantastic coverage."
We responded:
"Thank you so much for the kind words! I'm really glad I could help you find great coverage for your auto, home, and life insurance while saving you money. Making sure you feel confident and protected is what matters most to me. If you ever want to talk about retirement planning or anything else, I’m here to help. I truly appreciate you referring me to your friends and family!"
Profile photo of SaRenna Rosas

SaRenna Rosas

January 31, 2026

5  out of  5
rating by SaRenna Rosas
"They were very fast in responding, very kind and explained in great detail all the details I had questions about.
Nate was excellent, and extremely easy to work with, and offered the lowest price I could find."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Nate was able to provide you with fast, kind, and detailed service. It's our goal to make home, auto, life insurance, and retirement planning straightforward and affordable for all our clients. We're glad Nate could offer you the lowest price and make the process easy to navigate. If you ever have more questions or need assistance with any of your insurance or retirement planning needs, we're here to help!"
Profile photo of Mario Barrios

Mario Barrios

January 30, 2026

5  out of  5
rating by Mario Barrios
"Easy, fast and the best price."
We responded:
"Thank you for your fantastic 5-star review! We’re delighted to hear that you found our service easy, fast, and affordable. Whether it’s home, auto, life insurance, or financial planning, we strive to provide the best price and a smooth experience for all our clients. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of Tobiaire Utt

Tobiaire Utt

January 28, 2026

5  out of  5
rating by Tobiaire Utt
"Nate was great through the whole process. He was patient as we worked to make sure the coverage was the same as I had with my current company. We ended up saving money with better coverage with our home owners and auto coverage. The customer service was excellent. I highly recommend this family team at John Marshall State Farm."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Nate provided excellent service and helped you secure better coverage for your home and auto insurance while saving you money. At John Marshall State Farm, we take pride in offering personalized solutions that meet your needs. If you're ever interested, we'd be happy to assist you with life insurance and retirement planning to help protect your family's future as well. We truly appreciate your recommendation and look forward to serving you again!"
Profile photo of Gerald Cleveland

Gerald Cleveland

January 14, 2026

5  out of  5
rating by Gerald Cleveland
"This team is amazing. Their customer service is above and beyond many others. I’ve known JOHN for many years and can a test to his integrity, honesty, and passion for his customers. I highly recommend JOHN and his team"
We responded:
"Thank you so much for your wonderful 5-star review! I’m thrilled to hear that my team and I have provided you with exceptional service. Integrity, honesty, and passion are the cornerstones of how I approach helping my clients with their home, auto, life insurance, and retirement planning needs. Your recommendation means a lot to me, and I look forward to continuing to support you and your family for years to come!"
Profile photo of shellee wilson

shellee wilson

January 9, 2026

4  out of  5
rating by shellee wilson
"edited:
rates vary month to month, which is a little annoying. I was under the impression the quote was set for the term. Overall, agent is responsive, and quick to reply.
Rates changed a month into switching. Waiting to see if it gets resolved. (by $44/mo)."
We responded:
"Thank you for the great review! I’m really glad to hear that Ryan made your switch over to us easy and straightforward. We know how important it is to have the right coverage for your home, auto, and life insurance, plus retirement planning, all at a competitive rate. Ryan always takes the time to compare options and make sure you’re saving money where you can. We appreciate you choosing us and trusting Ryan and our team to help with your insurance and planning needs!"
Profile photo of Ronnie kerr

Ronnie kerr

January 6, 2026

5  out of  5
rating by Ronnie kerr
"Initially called me the quote was higher than my current insurance. I asked if they would follow up in a few months my agent did and ended up getting me a lower insurance premium super happy and glad to work with State Farm."
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that following up with you was able to provide you with a lower insurance premium. We’re committed to helping our customers find the best coverage for auto, home, and life insurance tailored to their needs. If you’re interested, we’d also be happy to discuss retirement planning options to help secure your financial future. We look forward to continuing to work with you and support all your insurance and planning needs!"
Profile photo of Mike Tuckfield

Mike Tuckfield

December 19, 2025

5  out of  5
rating by Mike Tuckfield
"Simple process and great rates. Very helpful in working around my schedule to set everything up"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you found the process simple and the rates great. We're always here to help with your auto, home, and life insurance needs, as well as any financial advising, making sure everything fits smoothly into your schedule. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of DeOnna Braunberger

DeOnna Braunberger

December 3, 2025

5  out of  5
rating by DeOnna Braunberger
"Nate did a great job finding out my wants and needs and saving me monthly on my auto and renters insurance. He was fun to talk to and very personable. He helped my son and myself save money. I would recommend him!!!"
We responded:
"Thank you so much for your kind words and recommendation! I’m glad we could help you and your son save money on your auto and renters insurance, and that you enjoyed your conversations with Nate. We like him too :). Our goal is always to make sure your coverage truly fits your needs—whether it’s auto, home, or life insurance, or even retirement planning. If you ever need assistance with any of these in the future, please don’t hesitate to reach out. Thanks again for trusting me with your family’s insurance needs!"
Profile photo of Joy Rios

Joy Rios

November 30, 2025

5  out of  5
rating by Joy Rios
"We have been with State Farm for years. John Marshall and his team go above and beyond. They are always available and quick to respond to all of our insurance needs. I highly recommend this State Farm team!"
We responded:
"Thank you so much for your loyal support and this fantastic review! I’m grateful to have you as a long-time client, and I’m glad to hear that you’ve had such positive experiences with our team. We take pride in being available and responsive, whether you need help with auto, home, or life insurance, or financial advising. Your recommendation means a lot to us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for trusting us with your insurance and financial needs!"
Profile photo of Ryan mccauley

Ryan mccauley

November 22, 2025

5  out of  5
rating by Ryan mccauley
"I had an amazing experience working with John. From the start, he was extremely thorough and took the time to walk me through every detail so I fully understood my coverage and options. He wasn’t pushy at all — just honest, clear, and focused on what actually made sense for me.

John also helped me save a solid amount of money, which I really appreciated. The whole process felt smooth, organized, and stress-free because he actually knows his stuff and cares about getting you set up the right way.

If you’re looking for someone who’s professional, patient, and really goes above and beyond, I definitely recommend John. He made the entire experience way easier than I expected."
We responded:
"Thank you so much for your wonderful review! I’m thrilled to hear that you had such a positive experience working with me. I always strive to provide clear, honest guidance—whether it’s for auto, home, or life insurance, or even retirement planning—so your feedback truly means a lot. I’m glad I could help you save money and make the process smooth and stress-free. Thank you for recommending me and taking the time to share your experience—I really appreciate it! If you ever need anything in the future, whether it’s related to your insurance coverage or retirement planning, please don’t hesitate to reach out."
Profile photo of Julie Baker Bagley

Julie Baker Bagley

November 7, 2025

5  out of  5
rating by Julie Baker Bagley
"I’ve had a great experience with State Farm! The team here is family - the agent John, his two adult children and staff are exceptionally personable and helpful. They are friendly, professional, and truly go above and beyond to make sure I understand my coverage options. I called this week to get a document and I didn’t know which bank address to use, Gwendolyn had no problem texting me her email and cell so I could forward it on. So very helpful. Otherwise I would’ve made a couple more calls. You can tell they really care about their customers and are working hard to build lasting relationships as they grow their business. It’s so refreshing to work with people who are honest, responsive, and genuinely want to help. If you’re looking for an insurance team that treats you like family, I highly recommend them."
We responded:
"Thank you so much for your kind words! I’m really glad to hear that you’ve had a great experience with our team. We genuinely enjoy helping our customers with everything from home, auto, and life insurance to retirement planning—and it means a lot to know that came through in your interactions with us.

My family, me and everyone on our staff work hard to make sure you feel comfortable and informed about your coverage options. I’m happy we were able to help you quickly with your document request, and I appreciate you mentioning Gwendolyn’s extra effort. Building lasting relationships is important to us, and we want you to always feel like you’re part of our family here.

If you ever need help with insurance or retirement planning, we’re here for you. Thanks again for the recommendation!"